Ask the Experts
October 28th
Where CX Is Headed: AI, Quality, Voice and the Canadian Market in 2026
Most contact centers manually review 3–5% of customer interactions. That means 95%+ of your customer experience is a blind spot. Agentic Quality Management closes that gap, reviewing up to 100% of interactions in real time. See it live. This session walks through Five9's latest Digital AI Agent, Voice AI Agent, Quality Management, and Campaign Manager capabilities, with real demos built for the Canadian market.
The Blueprint
November 18th
The 2026 New Era of CX Awards: Winners Revealed
See how this year's top-performing Five9 customers solved real problems: faster wait times, better fraud protection, agents who finally have room to do good work. We'll walk through what these teams changed and what it got them. If you're building your own CX strategy, this is 30 minutes of real examples, not theory. Save your spot.
