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Contact Center Resources: Get to Know the Five9 Cloud

Five9 Intelligent CX Platform provides greater flexibility at a fraction of the cost of on-premises systems with our contact and call center resources. Find out how Five9 can bring joy to your CX with the AI, workforce management, and other industry resources below.

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Outbound Cloud Contact Center

The Five9 Outbound Contact Center uses automated dialers to triple your productivity and improve contact ratios. Advanced campaign management and reporting tools make management a breeze.

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Oracle Digital Assistant

Five9 supports the Oracle Digital Assistant (ODA) through the Five9 Adapter for Oracle B2B Service and B2C Service solutions. ODA works seamlessly within the Five9 adapter to interpret the user's intent, automate processes, and deliver contextual responses to a voice or text command.
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Data Sheet
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Omnichannel Powered by Five9

The Five9 omnichannel solution helps you empower your agents to deliver a tailored and seamless customer experience on your customers’ channel of choice.

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Data Sheet
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Inference Studio Voice Biometrics Solution

In a world where identity fraud is rampant, protecting your customers’ data and keeping your business data intact from perpetrators is vital. Traditional methods to authenticate customers, such as PINs and passwords, fail to deliver a satisfactory customer experience and strong security measures.
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Five9 Inbound Contact Center

Quickly connect customers to the right agent and deliver CX joy across all channels.
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Data Sheet
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Five9 Zendesk Sell

Zendesk Sell works seamlessly within the Five9 Intelligent Cloud Contact Center to eliminate the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.
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