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THE NEW CX STARTS HERE.

Transformed by AI, powered by Five9, the Intelligent CX Platform. 

Make CX Your New Competitive Advantage

The New CX empowers brands to deliver AI-driven, hyper-personalized, seamless experiences at every stage of the customer journey—strengthening relationships, boosting satisfaction, and driving real business results. 

AI Innovation

Artificial Intelligence with less hype and more Actual Intelligence.

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Intelligent CX Platform

Advanced orchestration across the entire customer journey. 

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Trusted Expertise & Partnership

Deep CX and AI expertise to design and guide your transformation.​

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Trusted and used by 3,000+ global customers

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Five9 named A LEADER AGAIN in the 2024 Gartner® Magic Quadrant™ for CCaaS

See Why

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Gartner Magic Quadrant 2024

Backed by Customer Wins and Analyst Research

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Customer Success Book 2024

At Five9, our focus revolves around the New CX.

This e-book features real stories and quotes from our customers, highlighting the challenges they have overcome and how Five9 has helped them achieve their business objectives.

Get Customer Success Book
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IDC MarketScape 2024 Vendor Assessment

Five9 Named a Leader in 2024 IDC MarketScape

The IDC MarketScape assesses CCaaS vendors based on both quantitative and qualitative factors. Read how Five9 is a leader in the CX Market.
Get IDC MarketScape Excerpt

The New CX: Real Results From Our Customers

Discover The New CX with Five9

Five9 customers trust us to elevate both the customer and agent experience with our intelligent solutions. Watch this video to learn how Five9 helps customers achieve:

  • Scalability and remote capabilities of a cloud-based contact center
  • Efficiency and performance gains via deeper analytics insights
  • Loyalty as a result of delivering an omnichannel customer experience

Hear More from Our Customers

INTELLIGENT. CONNECTED. EFFORTLESS.

Agents, empowered with rich, real-time context. Self-service that feels like a real conversation. And customer joy that drives enterprise growth. 

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritize Your Customers
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Customer-first

Adopt the cloud contact center to meet your business needs – not the other way around.

Explore Our Portfolio
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Completely-customizable

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards
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Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services
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99.999 Availability

INTELLIGENT. CONNECTED. EFFORTLESS.

Agents, empowered with rich, real-time context. Self-service that feels like a real conversation. And customer joy that drives enterprise growth. 

Customer First

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Customer-first

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritize Your Customers

Completely Customizable

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Completely-customizable

Adopt the cloud contact center to meet your business needs – not the other way around.

Explore Our Portfolio

Always Innovative

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Always-innovative_661x373.jpg

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards

At Your Service

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99.999 Availability

Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services