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Call Center Software Solution

What is an Auto Dialer?

An auto dialer uses lists of phone numbers to automatically dial, leave messages, or request information from prospects or customers. Depending on the needs of your company it can have different types of auto dialers to best fit your situation. Dialers can range anywhere from prepping you for a call to dialing a set number of phone numbers in a specific amount of time. Auto dialers are usually implemented when manual dialing is taking away from an agent’s productivity, avoiding voicemails and disconnected phone lines ends up saving a lot of time. 

Triple Your Productivity with Auto Dialer

Companies want to maximize the amount of time agents spend talking to authentic prospects and customers instead of dialing numbers. Augment your existing inbound/outbound call center offering with auto-dialing capabilities from Five9.

Five9 Power Dialer is the right choice for your business for making more powerful live connections. When an agent becomes available, the system automatically dials the next contact(s) based on your desired calls-to-agent ratio. Auto dialers and automated dialing technologies with power dialers, predictive dialers, and preview dialers have enabled contact centers to enhance their call handling efficiency and customer service quality. Since it’s all in the cloud, you have unprecedented access to powerful capabilities for campaign and list management, call monitoring, and advanced real-time reporting. 

Using Five9 Auto Dialer features, you can greatly improve agent call handling efficiency. Start minimizing agent downtime and streamlining workflow processes today! Get immediate access to our demo video or call us at 1-800-553-8159 to learn more.

Predictive Auto Dialer Chart

300% Talk Time 

Increase Agent Productivity

Increase Agent Productivity

Five9's auto dialers use mathematical formulas and analytics that will allow your agents to see a 300% boost in connect rates.

Streamline Lead Management

Streamline Lead Management

Leads can be automatically integrated into your CRM and auto-dialed from lists, streamlining your business's lead management process.

Eliminate Downtime

Eliminate Downtime

At Five9, we understand that wasted time means missed opportunities. Our dialers allow your business to maximize efficiency and reduce downtime.

Increase Sales

Increase Sales

Less downtime for your agents means more time talking to live prospects, which leads to more sales, and greater revenue gains.

Dialing Modes

Dialing Modes

Five9 offers various dialing modes to suit your needs. Our dialer technology accounts for list penetration and time zones, and is able to be adapted according to your compliance and business requirements.

TCPA Compliance

TCPA Compliance

Our auto dialer solutions allow your business to focus on what's important to you. We provide all the tools you need to stay compliant with restrictions, while still managing successful outbound campaigns.

Datasheet: Outbound Contact Center

Datasheet: Outbound Contact Center

Learn how you can leverage Five9’s advanced automated dialer technologies to boost your contact center’s productivity.

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Get More Info & Pricing

Gain access to all contact center resources, such as demos, white papers, data sheets, and more.

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Datasheet: Comply with TCPA Dialing Regulations

Learn how you can leverage Five9’s Manual-Touch Mode to dial with the confidence that you are complying with all FTC and FCC regulations, including TCPA.

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Make it Happen with Five9 Auto Dialers

Our auto dialer solutions provide a number of features, each of which will help achieve your outbound goals. No more wasting time with spreadsheets and manual dialing, let us automate your marketing and sales activities.

Predictive Dialer

This dialing mode enables agents to increase their number of live connections dramatically by predicting agent availability, maximizing call efficiency .

Power Dialer

Are your sales executives overwhelmed by a large number of prospects? Our power dialer automatically calls the next contacts based on a configured calls-to-agents ratio.

Progressive Dialer

The progressive dialer only connects agents to calls answered by a live person, and automatically paces dialing according to recent abandonment rates.

Preview Dialer

Automatically provide agents with contact details to review prior to placing a call, ensuring they are prepared and able to better assist the customer or prospect.

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Call 1-800-553-8159 for More Information