Five9 Workflow Automation
Five9 Workflow Automation lets you connect your Five9 Intelligent Cloud Contact Center with other business systems to drive exceptional customer experiences. It does this by aggregating information, providing comprehensive views of data and performance, and automating cross-platform workflows.
Watch this video to learn how Five9 Workflow Automation (WFA) can:
- Streamline Work - Free up time agents spend doing simple repetitive tasks and complex manual processes by supplanting human action with automation
- Make ‘Exceptional’ Routine - Replace manual processes that create inconsistent results with repeatable, predictable automations that consistently produce positive outcomes.
- Position for Success - Five9 experts work with you to identify high-return automation use cases and teach you how to create more on your own.