Benefits of the Five9 Adapter for Zendesk
Integrating Five9 with Zendesk CRM means agents no longer have to switch between applications. Key benefits to your contact center help you:
- Improve agent efficiency with data-rich screen pops.
- Streamline digital interactions and reduce additional training requirements.
- Decrease average handle time and after-call work for immediate cost savings.
How It Works
Five9 seamlessly connects to the native Zendesk environment to create a single, intuitive workspace that improves agent efficiency and provides greater customer satisfaction in real time.
Why Choose Five9 for Zendesk
Zendesk Integration Support
Quickly address roadblocks with Five9’s highly trained delivery and support team to resolve adapter integration issues within Zendesk.
Seamless integration of Five9 Workforce Engagement Management (WEM) products provides real-time access to essential quality and workforce management functions.
Powerful AI Portfolio
Leverage practical AI solutions such as Five9 Intelligent Virtual Agent (IVA) and Agent Assist to deliver tangible business outcomes.
Zendesk Sell Integration
The synergy of Zendesk and Five9 Voice brings the ultimate sales experience directly into the sales desktop.
Resources To Help You Get Started
Five9 Adapter for Zendesk
Digitally transform your service organization and deliver a world-class experience for every customer interaction.
Five9 Zendesk Sell
Work seamlessly with Five9 to eliminate the friction from deal updates so reps and management can always access, analyze, and collaborate on relevant deal data.
Increase Business Agility with Cloud-Based CRM Integrations
Improve agent efficiency and increase ROI with a single, intuitive user interface for greater customer satisfaction via optimized integration between Five9 and leading CRM platforms.