Five9 MPLS Agent Connect

The Internet is such a busy place with all kinds of traffic – social media, gaming, and streaming videos. With almost 312 million internet users,* calls placed on public networks can suffer due to all the congestion and have negative impacts on your customer interactions. With Five9 MPLS Agent Connect, you – and your customers – will enjoy a private, high-quality network connection between your contact center and the Five9 application.

Benefits:

• Optimized for quick and easy deployment
• Eliminates the use of public Internet
• Reduced network congestion
• Improved bandwidth utilization
• Better end-user experience
• QoS guarantee while the public Internet is only a “best effort”
• Large enterprise-grade level of redundancy and high availability