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A Day in the Life: Meet Sophia

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Mady Engelhart Corporate Marketing Intern

Meet Sophia!


Rise and shine! It’s 6:00 am when her alarm goes off. She quickly rolls out of bed before she has the chance to fall back asleep. It’s Friday, which means she’s hours away from the weekend. After throwing on her favorite pair of lululemon shorts and her comfiest Under Armour running shoes, she heads out for her morning jog. 


Sophia makes it home from her run just in time to get cleaned up. Before jumping in the shower she tracks her activity on the Fitbit app. She pats herself on the back for the five miles just completed. 


While refraining from hopping back into bed, she starts her morning routine. Using her favorite skin and beauty products from Tarte Cosmetics and Estee Lauder, Sophia gets her glam-on.  


It’s time for the most important meal of the day: breakfast. Since she didn’t make it to the grocery store this week, there’s not too many options. She settles on two pieces of toast, buttered with Land O’Lakes, and cup of coffee. Quick and easy! 


Upon arriving at work, Sophia finds herself unfocused. Summers approaching and all she can think about is beaches, barbecues, and ball games. Standing at her Varidesk, she calls Expedia Local Expert to start planning her summer trip to Hawaii.  


Before she knows it, two hours have passed and she has successfully planned her week-long tropical vacation. She hurries over to the Brother printer across from her desk to pick up her itinerary before someone sees what she’s really been working on all morning.


Afternoon rolls around and not only did Sophia forget to pack her lunch this morning, but she is now behind on her work for the day. To make up for lost time, she logs into the DoorDash app to see what food can be delivered to her office.  


Sophia makes it home from work with little time to spare, good thing she got glammed-up this morning! After a quick outfit change, she calls an Uber and heads out for a night on the town.  


At the end of a long day, there’s nothing better than crawling into bed. She throws on her coziest pajamas, flips off the lights, and turns on Hulu so she can binge watch her favorite television series before falling asleep.


Wondering what all these brands have in common? The only answer is Five9. Just as Sophia relies on these companies in her daily routine, these enterprises rely on Five9 every day to provide superior customer experiences to consumers.

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Mady Engelhart Corporate Marketing Intern

Call 1-800-553-8159 to learn more about Five9