Just about everyone agrees: employees that feel rewarded tend to be more productive and more effective in their roles--and they're less likely to depart for greener-looking pastures.
Here are a few ideas for livening things up in your contact center, inspired by the motivation and teamwork of the experts at CSWeek.com:
Making your agents' jobs rewarding pays big dividends -- in agent retention, effectiveness and productivity -- So be sure to keep the fun factor in mind at all times.
For more tips on keeping the fun factor alive, check out chapter 5 of the Agent Efficiency eBook, "Throw a party for your agents--every day."
Get it now:
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