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Tom Schollmeyer

Challenging Cloud Myths, Part 4

Fourth in a series debunking myths about the cloud… Myth#4 – The cloud can’t be customized. The idea that software in the cloud is not customizable is one that has been perpetuated by on premise software vendors and is simply false. In fact, software in the cloud can absolutely be modified to meet a particular organizations needs and in many cases it is less expensive to accomplish than with on premise software.  Open APIs enable cloud vendors to deliver low-cost customization options to customers.

Challenging Cloud Myths, Part 1

First in a series… Cloud Security There is no denying that cloud computing is one of the hottest trends in the tech industry. While incredibly popular, the cloud is still fairly new.

Challenging Cloud Myths, Part 2

Second in a series debunking myths about the cloud… Myth#2 – The cloud cannot scale for large enterprises. The truth is actually just the opposite; one single organization is less likely to be able to scale more than a cloud software vendor. When delivering software in the cloud, the concept of economies of scale is key, so most cloud vendors build their solutions from the ground up with an innate ability to scale.

Challenging Cloud Myths, Part 3

Third in a series debunking myths about the cloud… Myth#3 – The cloud will replace IT. As noted in this Forbes article, “The problem with the equation cloud computing = IT job losses is that it’s a gross oversimplification.” As more and more organization deploy cloud solutions, IT plays the critical role of understanding the overall enterprise strategy and takes responsibility for bringing together a myriad of cloud solutions.

Counting on the Cloud During an Emergency (Part 1)

Hurricane SandyNo one knows exactly when disaster will strike but it's possible to be prepared. People in the San Francisco Bay Area keep extra bottles of water in case of an earthquake. Mid-West residents have first aid kits and battery operated radios at the ready in case of a tornado.

Counting on the Cloud During an Emergency (Part 2)

cloud

Part one examined how the cloud prepares contact centers for emergency situations and how this is different from on-premise solutions. This article will look at how scalability, flexibility and cost-effectiveness provides a better solution for these conditions.

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