five9 salesforce appexchange

Five9 and Salesforce are Leading the Way to Better Customer Experiences – Learn More on our AppExchange Reviews

This week is Dreamforce, one of San Francisco’s biggest events and definitely one of Five9’s favorite events. At Five9 we’re known for our strong relationships with our partners, including Salesforce.

Five9 extends your investment in Salesforce and drives the omnichannel customer experience, working in the familiar Salesforce desktop, while leveraging the power of Five9 to enrich omnichannel interactions. Five9 software provides computer telephony integration (CTI) by leveraging the Salesforce Open CTI standard for linking the Sales Cloud and the Service Cloud.

While we think our integration is great, we turned to our customers to see what they say. We visited Salesforce AppExchange where we have 95 reviews (one of the highest for Cloud Contact Center companies) and an average rating of 4.3. Hear what our customers are saying about the Five9 integration with Salesforce:

  • “We integrate it with Salesforce and it is seamless” – Ralph Romano, Harmon Electric

  • “They have amazing tech support, seamless blend between Salesforce and their software” -Brittany Adkinson, Smart Horizons Online

  • “Love how Five9 can be integrated with Five9 is easy to configure and use” – Amy King, Civco Medical Solutions


If you’re attending Dreamforce this week, Five9 would love to meet with you! Visit us at booth #447, right next to the Salesforce Campground to learn how Einstein Artificial Intelligence (AI) can be used in a contact center as part of an integrated solution to improve Service and Sales.


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