Meet Five9 CEO Mike Burkland – 6 Things you Didn’t Know

Mike Burkland has officially retaken the helm as CEO at Five9, and we are thrilled to have him back. He held the role for 10 years, from 2008 to 2017, before he stepped down but remained Chairman of the Board. Many in the industry remember Mike from his previous tenure but thought it would be fun to reintroduce him by sharing some interesting personal and professional facts.  

Did you Know.... 

• Mike was CEO of Five9 for 10 years from 2008 until 2017. Mike led the company through its IPO in 2014 and scaled Five9 into one of the fastest growing public companies in the CCaaS space. 

• Mike stepped down from the CEO role when he was diagnosed with cancer in 2017 but remained Chairman of the board for the last 5 years and has recently returned as CEO.  

• One reason Mike returned as CEO is his firm belief that Five9 has an amazing future opportunity in the CCaaS market that is in a long-term shift to the cloud, and he will share his predictions for trends that will change the industry in 2023 during a webinar co-hosted by industry analyst Sheila McGee-Smith. Register to join the session!  

• Mike enjoys spending his weekend catching up on work as well as golfing with his sons and friends.  

• Mike played sports growing up. In college he played baseball and pitched against Barry Bonds and Mark McGuire.  

• Mike’s favorite way to relax is to have a nice dinner in San Francisco with his wife Kathy. 

For those Five9 employees, partners and customers who know and have worked with Mike, they know he has a lively personality and is ready to answer any questions thrown his way. His knowledge of the industry and where it is going, and his longstanding passion for Five9, make him an excellent leader.  

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