Verint Names Five9 its Cloud Partner of the Year

Five9 is proud to share that Verint has named Five9 its Cloud Partner of the Year. The annual recognition honors one Verint partner for outstanding achievement in customer engagement, and for collaborative approaches in helping organizations achieve business goals, revenue objectives and growth.

Verint honored Five9 for our delivery of cloud-based solutions for contact centers to track and manage interactions with customers. Verint’s customer engagement solutions housed in the Five9 data center, provides integrated, streamlined communication and application access for the companies’ joint customers.

“Leveraging our shared strengths and cloud experience, we’re able to deliver a complete contact center in the cloud offering that enables organizations to fully achieve their modernization objectives,” said Verint’s John Bourne, senior vice president, global channels and alliances. “Five9 is a fast-growing cloud partner with a global presence and customers across all verticals, so they are an excellent fit for us. We look forward to many more years of collaboration and success.”

Both Verint and Five9 have been recognized as a Leader in Gartner’s Magic Quadrant^* in their respective market segments. And, both companies share a commitment to create exceptional customer experiences, increase employee productivity and deliver tangible business results.

“We were honored to be named Rising Star last year at Verint’s Partner Forum, so this year’s recognition as Partner of the Year makes us doubly proud,” said Dan Burkland, President, Five9. “Verint’s solutions, including WFM, QM, and speech analytics, fully installed and integrated in our cloud environment, make the contact center workforce more engaged and better able to meet the demands of today’s consumers.”

To learn more about the Five9 and Verint partnership, click here to hear from Dan Burkland and John Bourne.