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Small Business Management Software

Empower your Company to Manage Customers Better in the Cloud

With customers wanting instant response and timely results, it can be a challenge for small businesses to keep up with demand. Super charge your company's customer service operations with cloud contact center software from Five9.

Five9's next generation on-demand business management software provides outbound and inbound call center functionality. It meets your unique requirements, is cost-effective, and is easy to maintain.

Five9 helps monitor, and measure every operational aspect of business management - from tracking agent performance, to monitoring customer service goals. Business management software helps managers gain visibility and report on key business objectives.

Using our business management software, small businesses can:

  • Analyze queue statistics and activity
  • Track campaign status and performance
  • Maintain a steady, productive workflow
  • Have a pre-packaged integration with other CRM applications
  • Route customer calls to appropriate agents

If you are a small businesses looking to improve your customer support, get Five9 today. Call us for a  at 1-800-553-8159 or click on "Get Info" to have Five9 expert contact you with a free quote. 

Small Business Management Software

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information