Five9 Recognized a Leader in the 2024 Gartner® Magic Quadrant™ for the 7th Time

Contact Center News

Find more than just contact center news, with press releases, notes, and more contact center feature updates from Five9, the leader in the cloud contact center software industry.

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Five9 named a Leader in 2024 IDC MarketScape for Contact Center–as-a-Service Applications Software

July 16, 2024

In-depth Analysis from Five9 Finds AI Creates Exceptional Experiences in Healthcare

June 26, 2024

Five9 Named to 2024 Fortune Best Workplaces in the Bay Area List

June 7, 2024

Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards

June 6, 2024

Five9 Announces AI Integration with Salesforce for a Unified View of the Customer

June 4, 2024

Five9 Executives to Speak at CCW Las Vegas 2024

May 6, 2024

Five9 Announces Enhanced Zendesk Integrations to Unify the Agent Workspace and Meet Customer Needs Faster

April 10, 2024

Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center

March 25, 2024

Five9 Hires Leading Gartner CX Analyst Steve Blood

March 15, 2024

Five9 Continues Growth, Surpassing Revenue Records with Industry-Leading AI Innovations, International Expansion, and Partner Acceleration

March 6, 2024

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