Five9 Intelligent Cloud Contact Center for ServiceNow
Five9 seamlessly connects contact center and ServiceNow functionality giving agents a single solution in a single workspace for providing great customers experiences. Agents no longer need to switch between applications, wasting time and creating distraction, in order to understand who the customer is and their history.
Five9 brings full omnichannel interaction capabilities and powerful routing capabilities to ServiceNow. Connect customers to the best agent no matter how they contact you– voice, email, or chat. Agents automatically get the critical information they need to provide a personalized experience for customers, before they even start interacting with them.
Deliver complete end-to-end customer service with ServiceNow and Five9.