Public Partnerships Works from Home with Five9

Public Partnerships Works from Home with Five9

Public Partnerships supports individuals with disabilities or chronic illnesses and aging adults to “self-direct” their own long-term homecare. Public Partnerships was using an on premises solution that was unable to handle the increase in call volume and needed to find a solution that could quickly adapt to the growth it was facing.

Read the case study to learn how Public Partnerships:

  • Scaled its cloud contact center to adjust and grow as needed
  • Integrated technologies that increase agent productivity through a single, unified solution
  • Enabled the company to hire talent from anywhere with remote work capabilities
  • Increased efficiency with call schedule adherence

Download the Public Partnerships Works from Home with Five9 Case Study