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Customer

Hear directly from organizations across industries and geographies about how they’ve found success with Five9 and the tools they used to get there.

From You Flowers Personalizes Service in All Channels

From You Flowers offers quick customer support on any channel the customer chooses: chat, email, or phone. It also prioritizes
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How NexRep Harnesses the Power of the Gig Worker

Join us with guest speaker Teddy Liaw as we discuss how managing a gig workforce necessitates a different approach than

Canadian Healthcare Company Streamlines Customer Service with Five9

Serefin is a Canadian healthcare company that provides simplified access to better care. Before implementing Five9, Serefin Health struggled with

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Customer Success: From You Flowers Personalizes Service

From You Flowers prioritizes personalization to ensure each customer has the experience that's right for them. With a same-day delivery
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How Five9, Salesforce, and Slalom transformed Castlight Health’s CX strategy

Join CMSWire and a panel of executives from Salesforce, Slalom and Five9 for this live hour-long webinar about Castlight Health’s

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How to change your Service Strategy to become Digital-First

Led by Paul Greenberg (CRM Industry Analyst), this roundtable webinar will walk you through self-service strategies, process automation, and advanced

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Westfield Bank Customer Highlight - Teams Direct Routing & Five9

Join us as we explore how CallTower and Five9 empowered Westfield Bank with next-generation Customer Experience tools - fully integrated

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