Caring for Customers in a Noisy Social World [INFOGRAPHIC]
New research from Five9 and ICMI reveals why 60% of companies are not formally supporting social customer care, and the top challenges social customer care teams face. Tweet This: 2014 research by @Five9 & @CallCenterICMI reveals why 60% of companies are not formally supporting #social #custcare http://bit.ly/1lS9tVcShare this presentation: Twitter. Linkedin. Facebook. Download the Full Report, see the Infographic, and watch a Social Demo Webinar here. Need a social playbook to guide your company's social strategy? Download your FREE copy here.