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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

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Time to Lift Off from On-Premises and Move to the Cloud

It’s time to leave the old legacy system, stop fearing change and move to the cloud for happier customers, employees and ROI
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Five9 Named as Best Places to Work for Women

Five9 named to Best Places to work again and here’s why...
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Sport has the Power to Change the World

Our EMEA Senior Partner Marketing Manager Mark Plant talks about his personal pride in the recent Burley RUFC sponsorship announcement and provides those unfamiliar with Rugby Union with a comical overview.
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The Contact Center Market Continues to Recede from On-Premises Systems

The market is seeing the inevitable retreat from premises-based systems in both number and the investments made in them – all while the cost to keep them working increases.
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Get Results: Say Goodbye to Bad IT Helpdesk Experiences

Five9 Workflow Automation helps deliver simple and effective IT Support.
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LtN tool kit

Light The Night with Charity Champion: Wunmi Kamson

This year, our Employee Resource Group, BlatinX, is hosting their marquee fundraiser by supporting the Leukemia & Lymphoma Society's 2022 Light The Night fundraising walk. Learn more about our charity champion, Wunmi Kamson’s story.
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Understanding Private and Public Cloud

Plan your migration to a best in class, trusted hybrid CCaaS (cloud Contact Center as a Service) provider like Five9.

Call 1-800-553-8159 to learn more about Five9