[WEBINAR] 4 Ways to Modernize Your CX Now
How can organizations differentiate their business? It’s quite simple: offer the lowest prices or deliver extraordinary customer experiences.
It’s no surprise that more organizations are boosting their efforts to improve their customer experience – especially since customers who have had positive experiences with a company spend 140 percent more than those who had negative experiences.
Join CMSWire and veteran technology consultant and journalist, James A. Martin, and Brian Spraetz, Senior Product Marketing Manager for Five9, for a live, 30-minute webinar as we offer a practical guide to modernizing your customer experience on October, 17th at 10 a.m. PT.
In this webinar, we will cover:
- Why modernizing your customer experience is critical to competing today — and how it helps level the playing field between SMBs and their larger competitors
- The four ways to modernize your customer experience — omnichannel, agent experience, AI and analytics — and why they matter
- Strategic next steps for developing a game plan to transform your customer experience
Space is limited. Reserve your spot today!