Five9 is heading to Call & Contact Centre Expo, one of Europe’s leading call and contact centre events that showcases the latest and most effective technologies and strategies to industry professionals who are looking to excel in the customer engagement world. Five9 will be showcasing intelligent contact centre solutions at Exhibitor Booth #200 at the London ExCel, March 27th-28th.
Today’s customers are more demanding than ever. They want to communicate with you anytime, over the channel of their choice. They expect you to know them – their services, their needs and preferences.
To meet these heightened expectations requires an intelligent contact centre that allows you to deliver personalized experiences that help build your brand. Join Five9 vice president of corporate and product marketing, Scott Kolman, on March 28th at 2:00 p.m. in Theatre Hall 18 for the “Turn your Call Center into an Intelligent Contact Center” session to explore what your contact centre needs and a prescribed a path to getting there.
In addition, Five9 vice president of global channels and international business, Wendell Black, will present “Happy Agents Make Happy Customers” on Thursday, March 28th at 12:30 p.m. Wendell will share why empowered and happy agents are key to delivering excellent customer service. He will discuss how modern cloud solutions can be leveraged to drive productivity and satisfaction to deliver an amazing customer experience and drive customer loyalty.
We look forward to seeing you there! If you can’t attend this year’s event, you can follow along on social using #CallContact19!
Sabine Winterkamp joined Five9 in early 2016 as the Senior Director of Marketing EMEA at Five9 and in this role, she is responsible for all marketing disciplines and activities in the Europe, Middle East and Africa to drive brand awareness and revenue in these markets. Today, she is responsible for all of the international marketing efforts at Five9. She has over fifteen years of marketing experience in the IT business and more than 20 year of business experience with core information and voice service technologies.
Call 1-800-553-8159 to learn more about Five9