Hot Vendor Alert: Five9 Recognized in Digital Communications by Aragon Research
A fantastic moment for the team here at Five9, we have been recognized by Aragon Research as a “Hot Vendor” in Digital Communications.
Aragon Research, leading analyst firm, provides thought leading research and trusted advisory services to help enterprises make better technology and strategy decisions. As businesses look to digitally transform their technology, they are increasingly on the hunt for sophisticated and integrated communications to serve their customers in the way that the modern consumer demands.
Five9 was awarded with a Hot Vendor in Digital Communications honor because of our omnichannel offering. Bridging the gap between communication channels, the Five9 omnichannel solution empowers agents with integration into leading CRM systems and customer journey analytics to ensure consistently amazing customer experiences.
Jim Lundy, CEO and Lead Analyst at Aragon Research said, “Digital Communications is the future of enhancing Customer Journeys. We named Five9 a Hot Vendor for Digital Communications because it provides its users with an end to end platform on which to engage with customers and solve problems in real time.”
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We are thrilled to be recognized for our omnichannel solution because of the validation we receive from a trusted source such as Aragon. For all the details and full report of Hot Vendors – Digital Communications, visit Aragon Research.