It’s Going to be a Great Year!

It’s Going to be a Great Year!

To ALL of our phenomenal Five9 partners:

Welcome to 2020 – the beginning of a new year and a new decade of opportunity, partnership and growth!

Throughout 2019, we highlighted that the contact center will change more in the next five years than the last 25.  To some this might seem like a bold statement, but with the growth in our solution, significant expansion in our customer base and an evolution of our partnership ecosystem in 2019, we proved that Five9 is leading the new wave of customer experience. 

As we enter 2020, now is our shot.  It’s no longer a question of whether the cloud is ready, it’s a question of how ready our customers and our partners are to leverage the value of an intelligent cloud contact center solution.  One that runs steady and true, and one that will evolve to extend the business outcomes our customers require.  Now is the time to move and our top partners are helping our new and expanding customers develop their moving plans.

At Five9, our partners are an extension of our strategies and our culture.  We believe in delivering the best in customer experience combined with the best in agent experience, AND we believe partner experience is the exponential effect to deliver these capabilities at full market scale. 

Our partners range from technology alliances to international service providers, from small consultative firms to large VARs and systems integrators.  Each route to market plays a key part in the ever-evolving CCaaS market - a relatively untapped market with huge potential.  Five9 wants to help each of our partners build lasting and profitable practices designed to maximize our joint customers’ experiences.  Our goal is to deliver scale and growth through world-class education, enablement, and empowerment. We’ll strive to be the best in the industry through this year and the decade to come.

We thank you for being a Five9 Partner and we welcome your feedback for continued growth. Should you have any needs, please do not hesitate to contact us at partners@five9.com or channelsales@five9.com.

Cheers to 2020 and our growing partnerships!

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