The first week of October means the beginning of pumpkin spice and sweater weather, but more importantly it’s National Customer Service Week. As the “Best CX Solution," we hold this week near and dear to us. In recognition of this week, we’ve compiled a few Trustpilot reviews that embody the Five9 customer experience – because who better to hear from than our customers themselves.
“Your teams that we deal with on a daily basis are incredible to work with. They are knowledgeable and well-versed in their work ethic. My team and I rely on them daily and they are always available. We truly feel we have a great partnership with Five9.” – Teladoc, Inc.
“Our company evaluated several products before ultimately deciding on Five9, and we've never regretted the decision for a moment. The level of support has simply been outstanding, from implementation through present day. Having worked in call centers for over 20 years, Five9 feels like a product that was designed from the call center management point of view. The reporting is robust and very flexible, and with just a modest investment of time to learn the ins and outs, you can customize practically any report you dream up with just a few clicks. I highly recommend Five9.” – Business Services of America, Inc.
“You gotta love their customer service. All their support team members are always on point.” – Romil Hombrebueno
“I love Five9, they continue to provide premium service at a value thatI have yet to see anyone come close to. Fast, persistent customer service professionals and versatile tools that allow you to build whatever you can dream up.” – Ray Speakmoore
“We have had nothing but great customer service from day one. The implementation process was successful at our company because of the time invested in guiding us through each step, one day at a time. There was always room for questions and time taken to explain in layman’s terms what the solution is or what business processes need to be adjusted to make something work. Always very quick to respond and dedicated to providing an answer to the client or pointing them in the right direction. Very happy to be a client!” – Dorothy Kopowski
“The support team at Five9 is a remarkable team. They hold their customers with the highest level of respect and work diligently to address any concerns or issues you may have. My ongoing experience with Five9 continues to be amazing as their help desk is always available to respond and solve any technical issues. The team takes time to thoroughly understand and communicates respectfully at all times. It is truly a great team and service!” – Gagan Sidhu
How are you recognizing the hardworking teams running contact centers for National Customer Service Week?
Kendra Riley is the Vice President of Enterprise Account Management at Five9
Call 1-800-553-8159 to learn more about Five9