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Cloud Contact Center Growth & Trends in EMEA w/ Sabine Winterkamp

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Michael Rose Senior Director, Brand and Corporate Communications

Michael joined Five9 in August, 2017 overseeing corporate and brand communications. During his time with Five9, he has spearheaded a brand messaging refresh that centered on digital transformation, and strategically developed strong media and social media programs to elevate brand awareness for Five9.

Is your business still avoiding the switch to the cloud? There are a few things you should know if you’re on the fence.

The speed at which business can be done with the help of the cloud is remarkable.

When you’re using a cloud contact center platform:

  • Sales cycles are cut in half.

  • Customers are more satisfied.

  • Employees are more fulfilled.

  • Your business has the flexibility to pivot.

  • More opportunities are leveraged.

It’s no wonder cloud contact center growth has rocketed. In the latest episode of That’s Genius! Sabine Winterkamp updates listeners on the growth and trends we’re seeing in the cloud contact center space.

One reason cloud contact center growth has increased so dramatically is because of how intuitive global partnerships have become.

That’s what Five9 has seen, at least.

By prioritizing our alliances and encouraging active partnerships, we’ve seen growth across the globe.

What kind of growth will your business see with a cloud-based contact center? To hear our full conversation, click here.

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Michael Rose Senior Director, Brand and Corporate Communications

Michael joined Five9 in August, 2017 overseeing corporate and brand communications. During his time with Five9, he has spearheaded a brand messaging refresh that centered on digital transformation, and strategically developed strong media and social media programs to elevate brand awareness for Five9.

Call 1-800-553-8159 to learn more about Five9