It is becoming more apparent that today’s customers are more demanding than ever. In fact, 75 percent of our Customer Service Index respondents said that they are “very or somewhat unlikely” to do business with a company if they had a poor customer service experience.
Customers want to communicate with you anytime, anywhere, and over the channel of their preferred choice. They expect you to know them – their services, their needs, and their preferences. Meeting these heightened expectations requires an Intelligent Contact Center that allows you to deliver personalized experiences that build your brand and transform customer experience into customer love.
Join Bob Fernekees alongside Five9 Senior Product Marketing Manager, Peter Milligan, and Senior Director of Optimization Services, Todd Gould, on Wednesday, May 1st at 11:00 a.m. PT for our webinar “Turn Your Call Center into an Intelligent Contact Center.”
In the webinar, you will learn:
Space is limited! Register today.
Call 1-800-553-8159 to learn more about Five9