We’re here in sunny Fort Lauderdale, Florida, for the Five9 CX Summit, where we’ll be sharing insights and the latest technology that will help our customers build world-class contact centers and deliver great customer experiences.
Whether you oversee contact centers operations and staff, manage day-to-day operations, or conduct technical operations, there is a session here for you to discover strategies and solutions that can help you, your team and your business achieve more in today’s digital transformation. We have business and technical tracks as well as workshops to provide you with the tools and insights that will further optimize your customer experience and maximize your existing Five9 investment.
CX Summit is not just about great sessions, it’s also a great place to make connections with experts and peers beyond your industry. There will be plenty of opportunities to speak with people that can share their challenges and learnings, and provide you with the ability to build on their expertise.
We hope you enjoy these two days as you hear from well-known experts as well as emerging innovators. We want you to leave inspired and better armed to position your business and organization in the digital transformation. Enjoy CX Summit and share your experience on social media using the hashtag #CXSummit18!
Niki joined Five9 in February 2017 as Vice President Corporate Marketing. Before Five9, she spent 5 years at Polycom as Vice President of Corporate Marketing. During that time, she created an industry award-winning function, focusing on innovative programs of reciprocal education and influence, which resulted in key insight and strategies that shaped company strategy, impacted revenue and shaped market perception. Prior to Polycom, Niki spent over a decade at Cisco Systems in numerous marketing leadership functions across services marketing, corporate marketing and corporate communications. Before making a move to tech, Niki worked in B2C marketing, representing global brands Porsche and BMW. She also serves as an advisor to Radius Intelligence and sits on the marketing advisory board for the CMO Council. She holds a bachelor's degree in communications from the California State University East Bay. She is married with 2 children and based in the bay area at Five9’s headquarters.
Call 1-800-553-8159 to learn more about Five9