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Virtual Call Center

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Virtual Call Center in a Virtual World

Virtual reality - virtual relationships - virtual library - virtual world, and virtually impossible. It's a word we throw around a lot, but what does "virtual" mean in the world of call centers? It's not a big room full of never ending cubicles, unhappy reps, and on premise luggy expensive hardware. That's for darn sure. It's the ability to put together a top team, that may be no where near to each other physically, but are virtually using the same powerful in-the-cloud program to collaborate and soar.

Five9 has world class technology, industry, and contact center experience to help you with effectiveness and productivity. Whether you choose Five9 inbound, outbound, or our blended solution, all are designed to support any type of business.

With Five9 Virtual Call center, you will:

  • Triple your productivity, increase lead conversion rates, and exceed your inside sales quota
  • Make huge gains in productivity, providing their clients the ability to scale quickly and deliver real-time visibility into business outcomes
  • Transform your customer service to proactively deliver powerful customer connections with our unique ability to automatically blend inbound and outbound interactions

Click on "Get Info" to see how are experts at Five9 can help you "virtually" and realistically take your call business to the next level.

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information