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Hear From Our Customers How Five9 Helps Them Bring Joy to CX

Over 2,000 companies ranging from small business to enterprise choose Five9 as their contact center solution.   
Hear their stories.

 

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Customer Success Book 2023

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Kyndryl Migrates 200+ Customers and 90K Employees to Five9

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PING Swings into a Personalized Customer Experience

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Central Bank Cuts Call Volume in Half

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OceanFirst Bank Deploys AI for Collaborative Intelligence

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BISSELL Digitally Transforms its Contact Centers

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SumUp Sees 50% Call Containment with Five9

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Nutrisystem Moves to the Cloud and Cuts Technology Costs

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Retailer Hits 45% IVA Containment, 90%+ QM & CSAT

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Teladoc Health Leverages Agent Assist to Improve Efficiency and Call Quality

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Atento

Atento Sets New Standard with Bitcoin

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Healthcare Partner Grows Business with CX Upgrade

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Nutrisystem Moves to the Cloud and Cuts Technology Costs

Five9 meets our needs today and gives us an infinite horizon — we know they’ll be here for us.

Bill MacBride
SVP of Contact Center Operations, Nutrisystem

Weight loss industry leader Nutrisystem moved its contact center to the cloud and almost immediately reduced its technology and telecommunications spending by 15%–20%.

Lake County Health Department Moves to the Cloud in 48 Hours

As a Government entity, were always looking for ways to stretch taxpayer dollars. Remote work is one way we can do that.

Jefferson McMillian-Willhoit,
Lake County Health Department

Established in 1956 as a state-certified public health department, the Lake County Health Department and Community Health Center of Lake County, Illinois manages an estimated budget of $70 million for 52 separately funded programs. The Lake County Health Department was using an on-premises contact center system and was in the initial stages of a five-year digital transformation strategy. However, when the pandemic hit, overnight, staff was sent home and due to the sudden spike in call volumes during the onset of the pandemic, they needed to implement the solution within 48 hours.

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Five9 Takes Care of Customers

The implementation with Five9 was very hands on. We really appreciated how much attention was put on from a project management perspective and from a customer management perspective.

Bernie Salvaggio
Director of IT, ParTech

Five9 has a reputation of providing the best professional services and customer service in the cloud contact center industry. Five9 customers know the level of care they experience during the implementation process and the continued support they receive after their go-live ensures their success.