Five9 Adapter for Salesforce
Engaging with customers is more important than ever, especially the ability to do so through multiple channels—like voice, email, and chat.
By uniting the Five9 cloud contact centre with Salesforce Sales Cloud and Service Cloud solutions, Five9 provides a single-pane customer sales and service platform that enables agents to focus on the customer experience. Organisations using the combined solution can improve customer satisfaction, increase agent engagement, boost sales, and drive inefficiencies out of the business.
Read this data sheet to learn:
- How the Five9 Adapter for Salesforce creates a seamless agent and supervisor experience
- Five9 and Salesforce features you can use to intelligently route interactions, enable agents with key customer insights, and improve customer service
- How to leverage the Five9 integration with Salesforce to become a more agile business