IoT, to date, has largely focused on object-to-object communications. We can link our phone to our house lights, television or security system. We can receive push notifications from our oven and have Amazon Alexa place a dinner order in our stead.
Last month, Congress reintroduced a bill that could deter certain companies from sending call center jobs over seas. The United States Call Center Worker and Consumer Protection Act of 2017 would make certain offshoring call center companies ineligible for grants or guaranteed loans from the government.