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Nick Delis

Every Little Moment Counts With Your Customer

Would you believe that I have spent more than 130 nights in hotels this year… and counting!

Join us for the Virtual LATAM Five9 CX Summit 2020!

On behalf of Five9, I’m thrilled to invite you to join our Virtual LATAM Five9 Summit this December. As AVP of Business, US East, EMEA, LATAM, and Canada, I will be hosting this informative program on utilizing the cloud to best support your company.

The Five9 Features Streamlining the Insurance Industry

Insurance providers already on the Five9 platform are more than equipped to handle customer service issues with key support from our intelligent software. Here’s why:

The Transformation of the Next Generation Business Process Outsourcer

Recently, I was presenting to a large business process outsourcer (BPO) and during the conversations we were talking about a few items to help grow their business and improve customer experience while making their agents more intelligent to drive better agent and customer behavior.

Tough Times Are Going To Impact Your Business

As I walk through London Heathrow early in the morning, there is an eerie sense of quiet that I am just not used too. I have done this trip three times in the last four weeks and this is the first time that I realized the Coronavirus has a real global impact

When Is Too Much Technology Bad?

With artificial intelligence taking the forefront of most industries, what is next? Will there be a time when too much technological innovation is bad?

A Day in the Life of a Traveling Salesman

I have flown on an airplane at least 20 times per month. This year alone I’ve rented a car 65 times, and stayed in over 80 hotels.

Call 1-800-553-8159 to learn more about Five9