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Softphone Software

Improve Quality of Calls with Five9's Softphone Software

Five9’s Softphone software eliminates the need to purchase and maintain additional expensive hardware for each agent and location. Replacing traditional desktop phones with Softphone is the best option for contact centers looking to gain efficiencies by deploying new technologies.

Five9 offers Softphone Software functionality with various cost effective features. Set-up of the Five9 call center solution is faster, simpler, and less costly than ever before. With Five9’s Softphone, contact centers can quickly add new agents. Voice over IP technology enables agents to adjust the call volume and tone to facilitate clear quality calls.

With the proprietary Softphone application now included in the standard agent desktop set-up, Five9 allows:

  • Easy access to CTI web services and toolbar
  • Agents to perform all types of call functions
  • Quick deployment of a complete contact center
  • Easy adding of contact center agents
  • Seamless support to distributed call centers - including agents working out of their homes

Empower your agents to deliver exceptional customer experience using Five9 Softphone features. Best news yet, is that we are incredibly affordable. Receive complimentary Ballpark Pricing now or call us at 1-800-553-8159.

Softphone Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information