“Don’t buy a lemon.” It’s one of the first things many people say when you talk about buying a pre-owned car. But what exactly is a lemon? And how do you ensure your new car isn’t one? Fortunately for car buyers, there’s CARFAX.
CARFAX has the most comprehensive vehicle history database available in North America. In fact, millions of consumers trust CARFAX to provide them with vehicle history information every year. Essentially, they make it easy to do your research so no one will say you bought a lemon.
Prior to partnering with Five9, CARFAX struggled with their on-prem contact center. They made the decision to find an innovative and fully cloud-based offering that would propel their service and sales operation into the kind of customer experience center they envisioned.
Join Five9 and CARFAX for a webinar on October 11th at 11 am PT. David Muttiah, Change Manager, CARFAX and I will discuss the key steps CARFAX took to improve their customer journey and agent efficiency. In this webinar, you will learn:
Register here, seats are limited.
Darryl is the Director of Product Marketing at Five9. Darryl has more than 22 years of experience in the contact center. Prior to Five9, Darryl worked at 8x8, Genesys, Intervoice, and Edify, in various roles including Solution Marketing, Product Marketing, Product Management, and Solution Engineering. Darryl specializes in vertical marketing, integrating data intelligently into service and sales environments, and learning about and solving the challenges enterprises face when building a differentiated customer experience.
Call 1-800-553-8159 to learn more about Five9