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Successful Customer Conference Calls for a Toast

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Niki Hall VP Corporate Marketing

Niki joined Five9 in February 2017 as Vice President Corporate Marketing. Before Five9, she spent 5 years at Polycom as Vice President of Corporate Marketing. During that time, she created an industry award-winning function, focusing on innovative programs of reciprocal education and influence, which resulted in key insight and strategies that shaped company strategy, impacted revenue and shaped market perception.

Last week was the first of our bi-costal customer conferences, Five9 CX Summit, located in sunny Fort Lauderdale, Florida. The three-day, jam-packed event spent with customers, partners, and industry analysts is definitely worth raising a glass to. It’s one thing to hear the positive feedback from the Five9 team, it’s quite another to hear it from our customers. Here’s some early feedback:


  • 93% of attendees are confident in Five9 solutions delivering a personalized experience for their customers


  • 100% of attendees believe Five9 has an innovative cloud vision


  • 91% of attendees see Five9 as a more trusted partner than they did before attending CX Summit


  • 86% of attendees found the interaction with Five9 partners to be useful and informative


  • 93% of attendees would recommend this event to their peers


  • 90% of CX Summit attendees are likely to recommend a session or workshop to a friend or colleague


Our next customer conference is coming up in May located in La Jolla, California. If you missed the East general session, customer panel, breakout sessions, workshops, and the fan favorite, the customer appreciation event, there is still time to sign up to join us at CX Summit West. Details and registration here.

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Placeholder image
Niki Hall VP Corporate Marketing

Niki joined Five9 in February 2017 as Vice President Corporate Marketing. Before Five9, she spent 5 years at Polycom as Vice President of Corporate Marketing. During that time, she created an industry award-winning function, focusing on innovative programs of reciprocal education and influence, which resulted in key insight and strategies that shaped company strategy, impacted revenue and shaped market perception.

Call 1-800-553-8159 to learn more about Five9