Five9 Blogs

Gain new perspectives on AI, Five9, and cloud technology here on our blog. With new contact and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your team.

Customer Focus Pays Big Dividends for Five9

Customer focus. Every company claims it's a top priority but for Five9 it's THE guiding principle. I joined Five9 in November to build a customer advocacy marketing program and I quickly figured out a key pillar of the company's tremendous success.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Five9 and Zendesk are Serving Up a Cup of Awesome Customer Experience

Cloud

Tis the season! The weather is cold and the drinks are warm. Five9 and Zendesk are here to help, brewing up a cup of awesome customer experience.

Teresa Dodson

Five9 Wins Most Innovative Product of the Year Award for the Enterprise Category By Best in Biz 2016

Five9

We pride ourselves on providing innovative products that address the changing needs of our customers. It's nice for us to say we're innovative, but even better when someone else says it.

Five9

5 Things You Should Know Before Moving Your Contact Center to the Cloud

Cloud

Even if the rest of the business applications have moved to the cloud, the contact center is one of the last applications to be modernized.

Five9

Cloud Contact Centre and CRM Solutions - The Perfect Combination

Cloud

Today, more and more enterprises are adopting cloud-based technology in all areas of business operations to bring greater benefits, like cost savings, ease of integration, and scalability.

Paul Thomas

Announcing the Global Partnership of Verint and Five9

Verint recently announced the new partnership where Five9 will resell the complete Verint Enterprise Workforce Optimization suite.

Walt Rossi VP Business Development

Walt Rossi is responsible for Five9’s ecosystem of technology partners and strategic alliances. Since joining Five9 in 2014, Walt has built partnerships with leading companies including Salesforce, Oracle, Microsoft, Zendesk and ServiceNow influencing over half of Five9’s new business. Before joining Five9, Walt has led marketing and business development teams for rapid growth companies including IBM/Demandtec, HP Software, Questra, Valdero, Kana, and Teredata. Walt holds a B.A.

Ringing the Opening Bell at Nasdaq

Five9

The Five9 executive leadership team had the honor of joining Five9 CEO Mike Burkland for the ringing the Opening Bell yesterday at the Nasdaq MarketSite in New York City.

Kevin Gavin

Five9 Blogs

Customer Focus Pays Big Dividends for Five9

Five9 and Zendesk are Serving Up a Cup of Awesome Customer Experience

Five9 Wins Most Innovative Product of the Year Award for the Enterprise Category By Best in Biz 2016

5 Things You Should Know Before Moving Your Contact Center to the Cloud

Cloud Contact Centre and CRM Solutions - The Perfect Combination

Announcing the Global Partnership of Verint and Five9

Ringing the Opening Bell at Nasdaq

Call 1-800-553-8159 to learn more about Five9