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Five9 Blog

Gain new perspectives on AI, CX, and cloud technology here on our blog. With new contact center blogs and best practices, Five9 continually offers industry guides and tools for customer experience to provide new insights to your customer service team.

Celebration

Congratulations Five9 VP Corporate Marketing, Niki Hall, Wins Stevie Women in Business Award

In November, Niki Hall, VP Corporate Marketing Five9, won a Silver Stevie Women in Business Award.
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Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Dreamforce 2017. Two men in costume present onstage at the "Lightning Theater" in front of a large screen, with a mountain-themed backdrop behind them.

Dreamforce 2017: The Holiday That Keeps On Giving

Here are some of my highlights from my time at Dreamforce this year.
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Brian Schnack Senior Director, Product Management, CRM and Partner Ecosystem

Brian Schnack is an Iowa-born friend, parent, spouse, rugby teammate, and product manager. He attended West Point (where he moved fast and broke things), graduated from the University of Iowa, and ultimately moved to Santa Cruz. Brian has 20+ years’ experience designing and product managing the world's leading CRM- and Contact Center solutions.

Niki Hall

Niki Hall, VP Corporate Marketing, Five9, Named Finalist for Stevie Women in Business Award

Niki Hall, VP Corporate Marketing Five9, was recently named a finalist for a Stevie Women in Business Award.
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Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Digital frequency

Five9 Will Join Business Alliance Partner, Deloitte Digital at Dreamforce 2017

Five9 will join business alliance partner, Deloitte Digital, featuring Advanced Case Management capabilities.
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Steve Plunkett VP, Global Systems Integrators
A man and a young boy are by a campfire

Dreamforce 2017 for Kids of All Ages

I chuckled and said, “If you think that’s cool, check out what Five9 is doing for Dreamforce….”
Brian Schnack Headshot
Brian Schnack Senior Director, Product Management, CRM and Partner Ecosystem

Brian Schnack is an Iowa-born friend, parent, spouse, rugby teammate, and product manager. He attended West Point (where he moved fast and broke things), graduated from the University of Iowa, and ultimately moved to Santa Cruz. Brian has 20+ years’ experience designing and product managing the world's leading CRM- and Contact Center solutions.

A cartoon of a call center on an island in the ocean. Text reads "Get your contact center off the island. Get the Guide"

Don’t Isolate Your Contact Center

To accommodate future demands, contact centers must break free from their operational silo and begin collaborating with other departments.
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Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Employees of Five9

Five9 at the Heart of San Ramon

Participation in events like Heart Walk Bay Area can make anyone glad to be employees of Five9.
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Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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