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Five9

Intern class of 2022

National Intern Day Spotlight Series: Calvin Kamson

Five9 is celebrating interns like Calvin Kamson in celebration of National Intern Day on July 28th.
CXS 2022

Live from Las Vegas, Five9 CX Summit

We dedicate CX Summit to helping our customers and prospects put real life at the heart of their customer service.
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Five9 IVA Wins 3 Globee Awards for Innovation

The Globee® Awards, organizers of one of the world’s premier business awards programs and business ranking lists, have named Five9 Intelligent Virtual Agent (IVA) a winner in three of its 2022 awards programs.  
Five9 pride

How the Rainbow Became a Symbol for Pride – and Why it Matters

Show your support during Pride Month by committing time to understanding those in the community and how to be better allies.
Partner awards

Five9 Awarded Verint Partner of the Year in EMEA and North America

Five9 is honored to be recognized for our achievements with Verint in EMEA, a clear illustration of our success and global expansion.
Shep Hyken

Grow Trust in Your Brand with Consistency & Predictability

The majority of consumers would rather go to the dentist than call customer support. Shep Hyken explains how to avoid being “the root canal of CX.”
Surfer on wave at sunset

Cowabunga! Five9 is certified on the Now Platform® San Diego Release

ServiceNow recently launched the Now Platform® San Diego release, of which Five9 became certified. Being a San Diego native and Senior Director of our technology alliances at Five9, I was excited to share this excellent news. Benefits of the new Now Platform San Diego release include the ability to add new levels of productivity, automation, and innovation wherever work happens.
Five9 is proud to be a certified transparent company

3 Ways to Build Customer Trust by Embracing Transparency

Learn the relationship between transparency and customer trust, why it matters and best practices any business can apply to build it.
Ccaas-services

CCaaS Services Checklist: 7 Must-Ask Questions to Evaluate a Provider

Customer experience (CX) is mission-critical to any business. So, selecting the right contact center partner can be a daunting task. Companies spend a lot of time doing due diligence on the feature requirements and which vendor can meet their unique needs.
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Five9 Channel Leaders Continue to Soar in 2022   

Two of our Five9 channel champions were recognized for their leadership, influence, and contributions to the partner community and their ability to lead and influence the partner channel community to elevated heights in 2022. 
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