What is one thing that Ron Burgundy and I have in common? "Saan-Deaaah-Go." We are both native sons of America's Finest City. Home of "Mr. Padre" himself, Tony Gwynn. Birthplace of the best fish tacos on earth at Oscars in PB (for those of you non-locals, that's Pacific Beach). Growing up in San Diego, I had a blast living an endless-summer lifestyle, surfing and boogie boarding with friends and siblings at Torrey Pines. It seems like only yesterday I was on dawn patrol, up early, dropping in on some big waves at Blacks in La Jolla or body surfing at Marine Street in Ocean Beach with my older sister. I no longer live there, I moved away years ago, but I always look for any reason to go back and visit.
So, you might be asking, why am I writing about San Diego? Well, ServiceNow recently launched the Now Platform® San Diego release, of which Five9 became certified. Being a San Diego native and Senior Director of our technology alliances at Five9, I was excited to share this excellent news. Benefits of the new Now Platform San Diego release include the ability to add new levels of productivity, automation, and innovation wherever work happens.
ServiceNow certification is only granted to partner applications available in the ServiceNow Store and signifies that Five9 successfully completed several tests surrounding security, compatibility, performance, and integration interoperability. The certification also reflects that ServiceNow best practices are utilized in designing and implementing the Five9 Adapter for ServiceNow. Five9 was honored to be invited to participate in this program and to now be certified.
Five9 certification allows our mutual customers to continue natively using contact center capabilities in a single, intuitive user interface to capture, view, manage, and share every customer interaction. Our mutual customers can continue utilizing ServiceNow's latest and greatest technology. Additionally, the Five9 Intelligent Virtual Agents can work seamlessly with ServiceNow's IT and Customer Workflows, and some of the largest global brands are seeing remarkable results.
One thing is sure, Five9 and ServiceNow will continue to innovate to deliver the best-in-class integrations and solutions for our clients, and always be big wave riders together.
Want to learn more about Five9 ServiceNow solutions and how we make CX work for real life? Visit us this week--May 11-12-- at the ServiceNow Knowledge 2022 in New York, and register to attend our cocktail reception on May 11 at 6 pm at Dear Irving on the 40th floor.
Much like the city (Copenhagen) in which he founded the company ten years ago, the way that Zendesk is redefining customer service through their modern design and futuristic approach still holds true today through the innovative brands that they work with and whom we heard from at these events.