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Cybersecurity & The Remote Workforce: Protect Your Customers’ Data from Anywhere

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Nicole Friedrich Marketing Specialist

Nicole Friedrich is a Marketing Specialist on the Demand Generation & Campaigns team at Five9. Prior to joining Five9, Nicole worked for various private companies and government agencies. Nicole graduated from Chapman University with a Master's in International Business Administration in 2017.

Cybersecurity professionals had little time to plan during the rapid and unforeseen shift to remote work environments. From spear-phishing emails to malicious websites, cyber criminals are taking advantage of remote employees’ anxieties about the pandemic and using the disruption to steal personal information.  

According to an IBM study, prior to the pandemic, a data breach costs $3.92 million on average. The study also revealed that almost half (49%) of data breaches occurred due to human error.  

Therefore, just one small mistake could jeopardize your customer relationships and overall business goals.  With sensitive customer data in the contact center, such as social security and credit card numbers, equipping your agents with the knowledge they need to stay ahead of cyber-attacks in the WFH environment has never been more important. 

On July 21st at 11 AM PT, join our featured speaker, the most widely recognized cybersecurity business leader, Dave DeWalt, CEO & Founder of NightDragon Security, and Rowan Trollope, CEO of Five9, in an executive webinar to learn best practices to reduce the risk of breaches and enhance customer data privacy while working from home  

Dave DeWalt is a veteran CEO, advisor, and investor who has led companies, from startups to the Fortune 500, on a transformational journey of success. Focused on technology and cybersecurity, he helped create more than $20 billion of shareholder value during his 15 plus years as president and CEO of three major companies. 

Join our cybersecurity experts in an executive webinar on July 21st to learn 
 

  • How the cloud keeps your customers’ data safe 
     

  • Best practices to mitigate the risk of security breaches  
     

  • Top cybersecurity trends and predictions  
     

If you are unable to attend the webinar, you can register to receive the webinar recording once it’s ready.  

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Nicole Friedrich Marketing Specialist

Nicole Friedrich is a Marketing Specialist on the Demand Generation & Campaigns team at Five9. Prior to joining Five9, Nicole worked for various private companies and government agencies. Nicole graduated from Chapman University with a Master's in International Business Administration in 2017.

Call 1-800-553-8159 to learn more about Five9