Contact Center Resources: Get to Know the Five9 Cloud
Five9’s cloud contact center solution provides greater flexibility at a fraction of the cost of on-premise systems. Find out how Five9 can activate your business.
Don't let your call quality suffer as a result of network congestion. Five9 MPLS Agent Connect provides a private, high-quality network connection between your contact center and the Five9 Cloud.
Five9 UC Integration with Microsoft Teams enables agents to consult with experts, conference them in, or transfer the call directly to answer the customer’s question on the first contact.
In a world where identity fraud is rampant, protecting your customers’ data and keeping your business data intact from perpetrators is vital. Traditional authentication methods to authenticate customers, such as PINs and passwords, fail to deliver a satisfactory customer experience and strong security measures.
Zendesk Sell works seamlessly within the Five9 Intelligent Cloud Contact Center to eliminate the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.