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Contact Center Resources: Get to Know the Five9 Cloud

Five9’s cloud contact center solution provides greater flexibility at a fraction of the cost of on-premise systems. Find out how Five9 can activate your business.

MPLS Agent Connect

Datasheet MPLS Agent Connect

Don't let your call quality suffer as a result of network congestion. Five9 MPLS Agent Connect provides a private, high-quality network connection between your contact center and the Five9 Cloud.

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Five9 UC Integration with Microsoft Teams Datasheet Screenshot

Datasheet Microsoft Teams UC Integration

Five9 UC Integration with Microsoft Teams enables agents to consult with experts, conference them in, or transfer the call directly to answer the customer’s question on the first contact.

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RingCentral Datasheet Screenshot

Datasheet Inference Studio VoiceBiometrics

In a world where identity fraud is rampant, protecting your customers’ data and keeping your business data intact from perpetrators is vital. Traditional authentication methods to authenticate customers, such as PINs and passwords, fail to deliver a satisfactory customer experience and strong security measures.
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Five9 Inbound Voice

Datasheet Inbound Cloud Contact Center

Five9 Inbound Voice enables you to provide customers with a more human experience and reach the right outcome faster and more effectively.
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Five9 Zendesk Sell Datasheet Screenshot

Datasheet Five9 Zendesk Sell

Zendesk Sell works seamlessly within the Five9 Intelligent Cloud Contact Center to eliminate the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.
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