AI and Automation

Time to Lift Off from On-Premises and Move to the Cloud

AI and Automation

It’s time to leave the old legacy system, stop fearing change and move to the cloud for happier customers, employees and ROI

Suzie Linville Sr. Corporate Communications Manager

Sr. Corporate Communications Manager

How Five9 wins with Sandler

Learn from our retail case study how our strong partnership with Sandler Partners has helped us continue to win in the enterprise space.

Mikaela Adolphus Partner Marketing Manager, Channel Partners

Get Results: Say Goodbye to Bad IT Helpdesk Experiences

AI and Automation

Five9 Workflow Automation helps deliver simple and effective IT Support.

Erin Wilson Dir., Technical Marketing

How a Cloud Contact Center Can Elevate Healthcare

Improve your healthcare patient experience and streamline business operations by implementing a cloud contact center from Five9.

Kevork Hill Five9 Content Strategy Intern

Enhancing Customer Engagement Through Technology

Improve your customer engagement implementing updated technology.

Kevork Hill Five9 Content Strategy Intern

Five9 Knows Agent Assist

AI and Automation

Using Five9 Agent Assist provides agents with a helping hand to make their jobs easier. Check out how Agent Assist and other AI tools can help improve you customer's journey.

Sarah Joven Corporate Communications Intern

Intern for the Five9 Corporate Communications and Brand team, supporting media relations, thought leadership, and corporate blog programs.

How Retailers Can Use Customer Experience to Stay Competitive

With rising customer expectations, it is important to have an up-to-date contact center to ensure customer satisfaction and employee engagement.

Kevork Hill Five9 Content Strategy Intern

Turning the Healthcare Frown Upside-Down

Thomas John explains how today’s cloud contact centre AI technology can help the Healthservice overcome its challenges.

Thomas John VP Channels EMEA

Thomas John is Vice President of Channels for Five9 with a proven 23 year track record in Telephony and IT, especially focused on Enterprise Cloud Contact centre, Web & Mobile Unified Communications, Agent and Customer Experience as well as Journey Analytics to measure their effectiveness. Focused on the EMEA geography, Thomas has developed the Five9 partner ecosystem into a balanced, powerful and successful route to market.