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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

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Five9 Partners can now become Sales Certified via the Five9 University for Partners

In today’s fast-paced business world, companies must provide customers with efficient, cost-effective, and personalized customer service. AI-powered conversational interfaces like Intelligent Virtual Agents (IVAs) have emerged as a powerful tool to enhance customer experience and increase customer satisfaction. As such, businesses must have skilled professionals who can sell and deploy these technologies effectively. To meet this requirement, Five9 has launched its Five9 University for Partners and a new IVA Sales Certification Curriculum.
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How Five9 Partnerships Help Create Equity

Five9 and Intelisys work together to elevate equity in our industry via the Intelisys Diversity Partner Program.
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Five9 Delivering on its CX Promise Globally with Salesforce

Five9 is going on the road with Salesforce for their World Tour shows. See us in your closest city!
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Five9 Knows Healthcare: Improving Patient Care in Times of Calm and Crisis

Learn more about what Five9 can do for healthcare organizations. Get the link for the whitepaper, "Healthcare Anywhere: Deliver Next Generation Healthcare Experiences" to learn how to create connected experiences with patients and members by integrating your cloud contact center with your CRM, UC, and other key systems, and read more in this blog!
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Meet Mike Donnelly, Five9 RVP of Systems Integrators

Meet Mike Donnelly, Five9 RVP of Systems Integrators and learn some fun facts about him.
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Women’s History Month: Your Voice Matters

Even though Women's History Month and International Women’s Day ended in March, Five9 encourages you to continue the celebration, education, and allyship. Learn more about how Five9 celebrated this month with our employees.
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Why You Shouldn’t Miss Five9 CX Summit EMEA 2023

After two years of exclusively virtual events, the time has finally come. On the 9-11th of May, our Five9 CX Summit EMEA will take place for the first time in-person in at the Hilton Porto Gaia in Portugal - and to be honest, we can't wait!

Call 1-800-553-8159 to learn more about Five9