The following post by guest contributor Brendan Read, Frost & Sullivan Industry Analyst, is the third and final in a series examining the “virtuous intersection” of customer experience and profitability.
We’re excited to be packing our bags once again and heading out to some incredible customer service & customer contact events this year. Filled with great relationships, insightful knowledge on the industry and more, we can’t wait to attend! Check out the top ones we’re attending and why you need to attend, too.
Five9 is proud to share that Verint has named Five9 its Cloud Partner of the Year. The annual recognition honors one Verint partner for outstanding achievement in customer engagement, and for collaborative approaches in helping organizations achieve business goals, revenue objectives and growth.
Your CIO understands these benefits at this point so here are some ideas for testing cloud options that leverage existing investments, rather than uprooting and forklifting them out.
