Add Five9 Cloud Contact Center to PBX Infrastructure
If you’re a small or medium-sized business with inbound, outbound, or blended calls and are looking for a hosted PBX solution, you should also consider whether you will require call center software. Or, if you already have a hosted PBX solution, consider using Five9 software to power your call center operations. High-performing sales, service, and support organizations leverage integrated virtual PBX and call center solutions to drive user productivity and keep costs low. Our cloud PBX software enables agents to perform their job adequately while saving you money. No other hosted PBX software compares to what we have to offer your agents. Call today to learn more and reap the benefits offered through our PBX phone system.
Advanced CTI, IVR, ACD and Predictive Dialing for PBX & IP PBX
As the leading provider of on-demand call center software, Five9 is partnered with a number of leading on-demand virtual PBX providers and offers multiple options for interoperating with hosted PBX platforms. You can add the Five9 hosted call center software to your existing or new PBX infrastructure for advanced CTI, IVR, ACD, predictive dialing, and more. This increases productivity and cost-saving benefits unrivaled by other companies offering call center solutions with PBX integration options. Agents can use their PSTN phone lines for their PBX phone system, or for a SIP-based connection with Five9 they can use a VoIP gateway that is connected to the PBX system. This makes it easier to interact with the customer in the fastest way possible, which will create positive impressions that will lead to customer satisfaction.
PBX Software Integration Options
With convenient PBX integration options to quickly and easily deliver CTI, IVR, and ACD capabilities on top of your existing telephony infrastructure, Five9 can deliver a low-cost alternative to expensive on-premise call center technology, providing all of the same productivity and cost savings benefits. Our professional cloud management solutions provide call centers with hosted PBX integration options that will deliver cost-saving benefits that rival other alternatives.
Now more than ever, the contact center is the front door for many businesses.
At Five9, we are on a mission to help transform your contact center to meet customers’ heightened expectations while engaging and empowering your agents to deliver more human experiences.
Achieve success with our business results approach to sales, implementation, and service.
Adapt the cloud contact center to the needs of your business - not the other way around.
Reliable & Secure
Count on guaranteed uptime, crystal clear voice, and the most stringent levels of security.
Empower Your Agents
Make it easy for your agents to deliver the superior experience your customers want.