ADAPTADOR FIVE9® PARA SALESFORCE
Perfect Your CRM Integration with Five9 for Salesforce
Together, Five9 and Salesforce can help you deliver a unified, seamless, and engaging experience that enables agents to focus on what matters the most: your customers. Choose the solution that has a proven track record working directly with Salesforce.
Power an Intelligent Agent and Customer Experience
Five9 seamlessly integrates with Salesforce, enabling agents to log into their native CRM environment directly to handle all customer interactions. The Five9 integration creates a more powerful and productive solution to maximize every customer-service experience.
Take advantage of effortless, intelligent, enterprise-class contact experiences to meet the needs of your customers.
Five9 e Salesforce: oferecendo experiências excepcionais
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Integração pré-desenvolvida
Quickly deploy and easily manage a solution that best fits your contact center needs.
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Agent Experience
Minimize agent ramp-up time and shorten the learning curve by enabling agents to work within their familiar Salesforce environment in a single pane.
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Simple Desktop
Provide agents with a simpler desktop so they can have more time to focus on customers.
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Real-time Data
Leverage Salesforce and contact center data together to provide accurate customer information and interactions.
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Powerful Portfolio
Harness the power of the Five9 within the Salesforce environment, creating a seamless customer experience through AI, automation, omnichannel, intelligent routing, and much more.
É provável que 93% dos clientes repitam suas compras com empresas que oferecem um excelente serviço de atendimento ao cliente.
We could never get an IVR and IVA from our previous solution — with Five9, we launched with it.
Área de trabalho do agente integrada
- Computador do agente com painel único
- Pop-up de tela
- Integrações com UC
Interface do supervisor integrada
- Área de trabalho do supervisor integrada
- Visibilidade e monitoramento omnichannel
Conector de otimização da força de trabalho
- Integração pré-desenvolvida
- Interações gravadas
- Transcrição das capturas de canais digitais
- Collet handling data
Recursos para ajudar você a começar
Adaptador Five9 para Salesforce
Harness the power of real-time customer data to drive greater business results and increase ROI with Five9 and Salesforce.
Integração Five9 e Salesforce
Five9 and Salesforce can help you deliver a unified and seamless experience that enables agents to focus on what matters the most: your customers.
Por que fazer integração com o Salesforce
Integrating Salesforce and Five9 empowers you to deliver a more human customer service experience though a single-pane customer service and sales platform.
Ygrene Gains Platform Reliability and Reduces Handle Time 50%
To better serve its customers, Ygrene reached the decision to migrate to a platform that would not only improve uptime but integrate seamlessly with Salesforce.
Increase Business Agility with Cloud CRM Integrations
Customer loyalty and revenue are at stake more than ever when interacting with your customer service organization.
Utilize os dados em tempo real coletados de seus clientes para fornecer insights acionáveis para seus agentes e negócios.
Experiência do cliente
Conecte-se com os clientes e resolva seus problemas pela primeira vez.
Empoderamento de Agentes
Capacite os seus agentes para que possam concentrar-se em proporcionar uma experiência mais humana.
Empresa
Agilidade
Conduza seus agentes com empatia enquanto proporciona impacto comercial.
