Five9 Blogs

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

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CCI Systems Improves Customer Experience With Help From Five9

There are three main reasons Shields from CCI Systems recommends Five9 solutions to his peers.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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Hot Vendor Alert: Five9 Recognized in Digital Communications by Aragon Research

Here at Five9, we have been recognized by Aragon Research as a “Hot Vendor” in Digital Communications.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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Top 8 Customer Service Tips from the Contact Center Experts

Five9 has the top 8 tips from the customer service experts themselves to effectively run their contact centers.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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5 Ways Leveraging Net Promoters Will Grow Your Business

To get your Net Promoter Score, start by asking your customers “How likely is it that you would recommend our company/product/service to a friend or colleague?”
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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Trying to Fill Your Schedule at Oracle OpenWorld? Join Five9!

Oracle OpenWorld begins on Monday, and those of us at Five9 could not be more excited to participate.
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Niki Hall Chief Marketing Officer
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Top 5 Activities to Join Five9 at Oracle OpenWorld 2017

Oracle OpenWorld is October 2-5, 2017 and Five9 is looking forward to meeting with you at the show.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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More Evidence That Customer Experience is About Emotions

If brands want to break away from the pack and become CX leaders, they must focus on emotion.
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Jeanne Bliss

Jeanne Bliss is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association. She has guided the leaders of Fortune 500 and Global 1000 companies since 1984 in their customer experience transformations.

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