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Last month, Congress reintroduced a bill that could deter certain companies from sending call center jobs over seas. The United States Call Center Worker and Consumer Protection Act of 2017 would make certain offshoring call center companies ineligible for grants or guaranteed loans from the government.
It starts with a vision. For Five9 our vision is “great customer experiences every time.” Every day our employees around the world focus on this vision and every action is based on our customers.
How can businesses provide a great customer engagement experience that lets customers know that they are truly valued and that their time is respected?
Netflix users, don’t you love when you sign on to your account and see a list of suggested shows to watch? For me, the shows are always right in line with what I enjoy watching.