Sekure Merchant, a leading credit card processing company, was having difficulties with their quality management and sought to increase the effectiveness of their sales team. Within two months of using CallMiner to analyze calls recorded through Five9, Sekure Merchant significantly increased their sales conversions and identified thousands of mis-dispositioned leads.
Join us for a webinar with Dave Hill, Jeff Stroum, and Matt Coffey on Thursday, May 9th to learn how Sekure Merchant leveraged Five9 and CallMiner Eureka to:
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